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Channel Islands
  • Saint Anne

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Main category: Bars & Pubs

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  • General Management

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General Manager - The Georgian House
General Manager - The Georgian House
Vacancy:
The Georgian House
Company:
Bars & Pubs (General Management)
Category:
May 2020 - permanent
Dates:
Competitive
Salary:

GENERAL MANGER

WHO WE’RE LOOKING FOR

The Georgian House is seeking a General Manager to run our well established, friendly, food and community led pub with rooms. The ideal candidate will possess the relevant skills and experience in hospitality. 

This is an exciting and unique development opportunity for the right person. We are at a time of growth and want you to be part of The Georgian House journey – not only to carry its success and legacy forwards, but to bring your experience and knowledge to the table and have autonomy to run the business down the line. 

We are looking for an exceptional, hands-on, self-motivated and competent person full of enthusiasm and commitment for the job in hand. A passion and knowledge for great food and beverage is required alongside a natural ability to delivery friendly, attentive service with discreet efficiency. We strive to exceed our guests’ expectations in all areas at all times and to offer a truly personal service to our guests. 

A base level understanding of the administration and accounts necessary for the smooth and effective running of a business in this field is needed. Experience in overseeing a team and strong leadership skills are essential. At The Georgian we don’t like to stand still, so the ideal candidate will constantly strive to make the business the best it can be and move with the times. 

The Georgian is at the heart of social activities, it is legendary for its year-round calendar of events and offers something for everyone whether it’s cosying up in front of a log fire in the depths of winter or dancing the hours away in the beer garden’s sun trap. Whilst the professional side is of upmost importance, it is vital that you have a zest for life and make the most of your surroundings. We want you to embrace island life and the community – there is plenty to do and the more you put in, the more you get out! 

You would be steering the team and business in an exciting direction whilst working with the local producers to get the very best ingredients Alderney has to offer on the table. 

GENERAL MANAGER ROLE OVERVIEW 

Responsible for the smooth running and profitability of the pub, restaurant and hotel. The job will be extremely varied, so the candidate will need to have a broad skill set, experience in this field of work, and a hands-on approach to the job in hand. This will be a great opportunity for a current FOH or Restaurant Manager who wants progression. 

REQUIREMENTS (NOT LIMITED TO): 

  • Minimum 3 years' experience in customer service environment.
  • Strong food and beverage operations skills.
  • Have proven skills and experience in the day to day running of a pub, restaurant or hotel, gaining and retaining the respect of staff, and creating a management presence which customers can easily identify. 
  • Experience in successfully managing, leading and motivating a team.
  • Established a highly personalised style of service.
  • Proficient in IT and accounting.
  • Business minded, highly motivated and forward thinking.
  • Outstanding interpersonal skills and strong communication with both customers, suppliers and staff. 
  • Exceptionally organized, practices good time management and excellent attention to detail.

DUTIES INCLUDE (NOT LIMITED TO): 

  • Responsible for the day to day running of The Georgian House 
  • Work alongside the Director on the running of The Victoria (sister guesthouse) 
  • Act as a line manager to all members of the floor, kitchen, bar and house-keeping team to oversee and ensure smooth across the board 
  • Oversee and implement policy and procedures 
  • Take responsibility for recruitment, training and the on-going management of the team within the guidelines and objectives of The Georgian House 
  • Create and maintain objectives, targets for food, bar and room sales 
  • Undertake the necessary administration – banking, reconcile daily takings, wages, rotas, menus etc. 
  • Ensure the building and facilities are well maintained and kept at a high standard 
  • Set and monitor standards relating to customer service 
  • To ensure the well-being, satisfaction and comfort of all residents and customers 
  • Be an approachable point of contact for staff and customers 
  • Support, nurture and guide the team; and put time aside for team events and incentives 
  • Encourage and act upon customer comments and complaints to improve The Georgian House product 
  • Hold regular staff, management meetings and maintain high levels of communication 
  • Work closely with each other and Director to ensure high quality service delivery 
  • Assist in building the events calendar and marketing in house 
  • Promote and put together functions, events, outside catering and weddings 
  • Be hands on whenever required and remain adaptable in the event of being short staffed 

PACKAGE:

  • Start date: May 2020 with the view to stay for a minimum of two years 
  • Full time permanent (subject to a probationary period) 
  • Wage: competitive
  • Holiday: 24 days 
  • Accommodation: own room and bathroom facilities, Wifi, good standard and spacious (£100 utility contribution), if applicable 
  • Travel: two return flights to UK throughout the year 
  • Food: available on duty 
  • Tips: are shared equally between the team and paid weekly 
  • Staff discounts at The Georgian House and The Moorings off food and beverage 
  • Bonus or profit share options (dependent on candidate experience and suitability) 

APPLICATION: PLEASE SEND THROUGH YOUR CV AND LET US KNOW WHY YOU WANT TO JOIN US ON ALDERNEY. REFERENCES ON REQUEST.  

SEND TO: LMCSHUTE@GMAIL.COM